Publications, Refereed Journal Articles

Steven H. Appelbaum, Médéa Degbe, Owen Macdonald and Thai-Son Nguyen-Quang, “Organizational Outcomes of Leadership Style and Resistance to Change (Part Two)”, Industrial and Commercial Training, Vol.47, No.4, 2015

 

Steven H. Appelbaum, Médéa Degbe, Owen Macdonald and Thai-Son Nguyen Quang, “Organizational Outcomes of Leadership Style and Resistance to Change (Part One)”, Industrial and Commercial Training, Vol.47, No.2, 2015.

 

Steven H. Appelbaum, Robin Karasek, Françis Lapointe and Kim Quelch,” Employee Empowerment: Factors affecting the consequent success or failure (Part Two)”, Industrial and Commercial Training, Vol.47, No.1, 2015.

 

Steven H. Appelbaum, Robin Karasek, Françis Lapointe and Kim Quelch,” Employee Empowerment: Factors affecting the consequent success or failure (Part One)”, Industrial and Commercial Training, Vol.46, No.7, 2014.

 

Naser Muja and Steven H. Appelbaum "MBA program enrolment as a catalyst for boundaryless career goals (Part Two)" Industrial and Commercial Training, Vol. 46, No.6, 2014

 

Naser Muja and Steven H. Appelbaum "MBA program enrolment as a catalyst for boundaryless career goals (Part One)" Industrial and Commercial Training, Vol. 46, No.4, 2014.

 

Naser Muja, Steven H. Appelbaum, Tara Walker, Said Ramadan and Tolu Sodeyi,” Sustainability and Organizational Transformation: Putting the Cart Before the Horse? (Part Two), Industrial and Commercial Training, Vol. 46, 2014.

 

Naser Muja, Steven H. Appelbaum, Tara Walker, Said Ramadan and Tolu Sodeyi,” Sustainability and Organizational Transformation: Putting the Cart Before the Horse? (Part One), Industrial and Commercial Training, Vol. 46, 2014.

 

Steven Appelbaum, Damien Louis, Dmitry Makarenko, Jasleena Saluja, Olga Meleshko and Sevag Kulbashian, “Participation in Decision Making: A Case Study of Job Satisfaction And Commitment” (Part Three), Industrial and Commercial Training, Vol.45, No.7, 2013, pp.412-419.

 

Steven Appelbaum, Damien Louis, Dmitry Makarenko, Jasleena Saluja, Olga Meleshko and Sevag Kulbashian, “Participation in Decision Making: A Case Study of Job Satisfaction And Commitment” (Part Two), Industrial and Commercial Training, Vol.45, No.6, 2013, pp.352-358.

 

Steven Appelbaum, Damien Louis, Dmitry Makarenko, Jasleena Saluja, Olga Meleshko and Sevag Kulbashian, “Participation in Decision Making: A Case Study of Job Satisfaction And Commitment” (Part One), Industrial and Commercial Training, Vol.45, No.4, 2013, pp.222-229.

 

Steven Appelbaum, Barbara T.Shapiro, Katherine Didus, Tanya Luongo and Bethsabeth Paz, “Upward Mobility for Women Managers: Impact of Leadership Styles and Perceptions” (Part Two), Industrial and Commercial Training, Vol.45, No.2, 2013, pp.110-118.

 

Steven Appelbaum, Barbara T.Shapiro, Katherine Didus, Tanya Luongo and Bethsabeth Paz, “Upward Mobility for Women Managers: Impact of Leadership Styles and Perceptions” (Part One), Industrial and Commercial Training, Vol.45, No.1, 2013, pp.51-59.

 

Steven Appelbaum, Seth Keller, Harold Alvarez and Catherine Bédard,” Organizational Crisis: Lessons From Lehman Brothers and Paulson & Company,” International Journal of Commerce and Management, Vol.22, No.4, 2012, pp.286-305.

 

Naser Muja and Steven H. Appelbaum, “Cognitive and Affective Processes Underlying Career Change “, Career Development International, Vol.17,Issue 7, 2012, pp.583-601.

 

Steven Appelbaum, Sally Habashy, Jean-Luc Malo and Hisham Shafiq,” Back ToThe Future: Revisiting Kotter’s 1996 Change Model”, Journal of Management Development, Vol. 31, No.8, 2012, pp.764.782.

 

Steven Appelbaum, Christina Benyo, Heidi Gunkel, Said Ramadan, Damian Wolff and, Fadi Sakkal,” Transferring Corporate Knowledge via Succession Planning: Analysis and Solutions” (Part Two), Industrial and Commercial Training, Vol.44, No.7, 2012, pp.379-388.

 

Steven Appelbaum, Christina Benyo, Heidi Gunkel, Said Ramadan, Damian Wolff and Fadi Sakkal,” Transferring Corporate Knowledge via Succession Planning: Analysis and Solutions” (Part One), Industrial and Commercial Training, Vol.44, No.5, 2012, pp.281-289.

 

Steven Appelbaum,Gary Samerjian and Krishan Mohan,” Workplace Bullying: Consequences, Causes and Controls” (Part Two), Industrial and Commercial Training, Vol.44, No.6, 2012,pp.337-344.

 

Steven Appelbaum,Gary Samerjian and Krishan Mohan,” Workplace Bullying: Consequences, Causes and Controls” (Part One), Industrial and Commercial Training, Vol.44, No.4, 2012, pp.203-210.

 

Steven Appelbaum, Neveen Asham and Kamal Argheyd,
“Is The Glass Ceiling Cracked in Information Technology?
A Qualitative Analysis” (Part II), Industrial and Commercial Training, Vol.43, No.7, 2011, pp.451-459.

 

Steven Appelbaum, Neveen Asham and Kamal Argheyd, “Is The Glass Ceiling Cracked in Information Technology?  A Qualitative Analysis” (Part I), Industrial and Commercial Training, Vol.43, No.6, 2011, pp.354-361.

 

Steven Appelbaum, Terrence. Gilliland and Michel Roy, ”Globalization of Performance Appraisals: Theory and Applications”, Management Decision, Vol. 49, No.4, 2011, pp.570-585.

 

Steven H. Appelbaum, Seyed Mahmoud Zinati, Andrew MacDonald and Yusef Amiri,“Organizational Transformation to a Patient Centric Culture: A Case Study”, Leadership in Health Services, Vol.23, No.1, 2010, pp.8-32.

 

Steven H. Appelbaum, Louis Vigneault,Edward Walker and Barbara T. Shapiro, “(Good) Corporate Governance and the Strategic Integration of Meso Ethics" Social Responsibility Journal, Official Journal of the Social Responsibility Research Network, Vol.5, No.4, 2009, pp.525-539.

 

Steven H. Appelbaum, Jesse Roberts and BarbaraT.Shapiro, ”Cultural Strategies in M & A’s: Investigating Ten Case Studies, ”Journal of Executive Education, Vol.8, No.1, 2010, pp. 33-58.

 

Yongheng Yao and Steven H. Appelbaum, CEO Compensation as a Process and a Product of Negotiation, Corporate Governance: The International Journal of Business in Society, Vol.9, No.3, 2009, pp. 298-312, 2009.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “Performance Evaluation in a Matrix Organization: A Case Study (Part 3)”, Journal of Industrial and Commercial Training, Vol. 41, Issue 1, 2009, pp.9-14.

 

Steven H. Appelbaum, David Carrière, Marwan Abi Chaker, Kamal Benmoussa, and Basim Elghawanmeh, “RX for Excessive Turnover: Tactics in Communicating a Vision (Part Two)”, Journal of Industrial and Commercial Training, Vol.41, No.6, 2009.pp.368-376.

 

Steven H. Appelbaum, David Carrière, Marwan Abi Chaker, Kamal Benmoussa, and Basim Elghawanmeh, “RX for Excessive Turnover: Tactics in Communicating a Vision (Part One)”, Journal of Industrial and Commercial Training, Vol.41, No.5, pp.238-247,2009.

 

Steven H. Appelbaum, Louis Vigneault,Edward Walker and Barbara T. Shapiro, “(Good) Corporate Governance and the Strategic Integration of Meso Ethics”, Accepted for publication, Social Responsibility Journal, Official Journal of the Social Responsibility Research Network,  2009.

 

Steven H. Appelbaum, Jesse Roberts and Barbara T.Shapiro, ”Cultural Strategies in M & A’s: Investigating Ten Case Studies,” Accepted for publication, Journal of Executive Education, 2009.

 

Yongheng Yao and Steven H. Appelbaum, CEO Compensation as a Process and a Product of Negotiation, Accepted for publication, Corporate Governance: The International Journal of Business in Society, 2009.

 

Steven H. Appelbaum, David Carrière, Marwan Abi Chaker, Kamal Benmoussa, and Basim Elghawanmeh, “RX for Excessive Turnover: Tactics in Communicating a Vision (Part Two)”, Accepted for publication, Journal of Industrial and Commercial Training, Vol.41, No.6, 2009.

 

Steven H. Appelbaum, David Carrière, Marwan Abi Chaker, Kamal Benmoussa, and Basim Elghawanmeh, “RX for Excessive Turnover: Tactics in Communicating a Vision (Part One)”, Accepted for publication, Journal of Industrial and Commercial Training, Vol.41, No.5, 2009.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “Performance Evaluation in a Matrix Organization: A Case Study (Part 3)”, Journal of Industrial and Commercial Training, Vol. 41, Issue 1, 2009, pp.9-14.

 

Steven H. Appelbaum, Jonathan Berke, Joe Taylor and Jose Alberto Vazquez, “The Role of Leadership during Large Scale Organizational Transitions: Lessons from Six Empirical Studies”, The Journal of American Academy of Business, Cambridge, Vol.13, No.1, 2008, pp.16-24.

 

Steven H. Appelbaum, André Mitraud, Jean-François Gailleur, Marcello Iacovella, Raffaele Gerbasi and Victoria Ivanova,  “The Impact of Organizational Change, Structure and Leadership on Employee Turnover: A Case Study”, Journal of Business Case Studies, Vol.4, No.1, 2008, pp.21-37.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “Performance Evaluation in a Matrix Organization: A Case Study (Part 1)”, The Journal of Industrial and Commercial Training, Vol. 40, Issue 5, 2008, pp.236-241.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “PerformanceEvaluation in a Matrix Organization: A Case Study (Part 2)”, The Journal of Industrial and Commercial Training, Vol. 40, Issue 6, 2008, pp.295-299.

 

Steven H. Appelbaum, Adam Marchionni and Arturo Fernandez, “The Multi-Tasking Paradox: Perceptions, Problems and Strategies, Management Decision, Vol. 46, No.9, 2008,
pp.1313-1325.

 

Steven H. Appelbaum and Anis Samaha, “Business Process Outsourcing: Lessons from Case Studies in India, Poland and Canada, Journal of Business Case Studies, Vol.4, No.12, December, 2008 pp. 37-54.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “Performance Evaluation in a Matrix Organization: A Case Study (Part 2)”, Accepted for publication The Journal of Industrial and Commercial Training, Vol. 40, Issue 6, 2008.

 

Steven H. Appelbaum, David Nadeau, and Michael Cyr, “Performance Evaluation in a Matrix Organization: A Case Study (Part 1)”, Accepted for publication The Journal of Industrial and Commercial Training, Vol. 40, Issue 5, 2008.

 

Steven H. Appelbaum, André Mitraud, Jean-François Gailleur, Marcello Iacovella, Raffaele Gerbasi and Victoria Ivanova, “The Impact of Organizational Change, Structure and Leadership on Employee Turnover: A Case Study”, Journal of Business Case Studies, Vol.4, No.1, 2008, pp.21-37.

 

Steven H. Appelbaum, Jonathan Berke, Joe Taylor and Jose Alberto Vazquez, “The Role of Leadership during Large Scale Organizational Transitions: Lessons from Six Empirical Studies”, The Journal of American Academy of Business, Cambridge, Vol.13, No.1, 2008, pp.16-24.

 

Steven H. Appelbaum, Ana Marinescu, Julia Klenin and Justin Bytautas, "Fatal Attractions: The (Mis) Management of Workplace Romance" International Journal of Business Research, Volume VII, Number 4, 2007, pp.31-43.

 

Steven H. Appelbaum, Frederic Lefrancois, Roberto Tonna and Barbara T. Shapiro, “Mergers 101(Part Two): Training Managers for Culture, Stress and Change Challenges”, The Journal of Industrial and Commercial Training, Vol. 39, Issue 4, 2007, pp.191-200.

 

Steven H. Appelbaum, Frederic Lefrancois, Roberto Tonna and Barbara T. Shapiro, “Mergers 101(Part One): Training Managers for Communications and Leadership Challenges”, The Journal of Industrial and Commercial Training, Vol. 39, Issue 3, 2007, pp.128-136.

 

Steven H. Appelbaum, Giulio D. Iaconi and Albert Matousek, “Positive and Negative Deviant Workplace Behaviors: Causes, Impacts, and Solutions”, Corporate Governance: The International Journal of Business in Society, Vol.7, No.5, 2007, pp.586-598.

Steven H. Appelbaum and David Roy-Girard, “Toxins in the Workplace: Affect on Organizations and Employees”, Corporate Governance: The International Journal of Business in Society, Vol.7, No.1, 2007, pp. 17-28.

 

Steven H. Appelbaum  and Frederick Gonzalo, “Effectiveness and Dynamics of Cross Functional Teams: A Case Study of Northerntranspo Ltd.”, The Journal of American Academy of Business, Cambridge, Vol.10, No.2, March 2007, pp.36-44.

 

Steven H. Appelbaum and Miguel Valero,”The Crucial First Three Months: An Analysis of Leadership Transition Traps and Successes”, The Journal of American Academy of Business, Cambridge, Vol.11, No.1, March 2007, pp.1-8.

 

Steven H. Appelbaum, Kirandeep Grewal and Hugues Mousseau,Whistleblowing: International Implications and Critical Case Incidents, ”The Journal of American Academy of Business, Cambridge, Vol.10, No.1, September 2006, pp.7-13.

 

Steven H. Appelbaum and Barbara T.Shapiro,” Diagnosis and Remedies for Deviant Workplace Behaviors”, The Journal of American Academy of Business, Cambridge, Vol.9, No.2, September 2006, pp.14-20.

 

Steven H. Appelbaum, Jennifer Cottin, Remy Pare and Barbara T. Shapiro, “Employee Theft: From Behavioral Causation to Managerial Detection and Remedies,” The Journal of American Academy of Business, Cambridge, Vol.9, No.2, September 2006, pp.175-182.

 

Steven H. Appelbaum, Ethan Adeland and Jake Harris, Management ofSports Facilities: Stress and Terrorism Since 9/11”, Vol.28, No.7, Management Research News, 2005, pp. 69-81.

 

Steven H. Appelbaum, Ivan.U. Soltero and Keith. Neville, “The Creation of an Unethical Work Environment: Organizational Outcome-Based Control Systems”, Equal Opportunities International, Vol.24, No.2, 2005, pp. 1-18.

 

Steven H. Appelbaum, Kyle.J. Deguire and Matthieu Lay, “The Relationship of Ethical Climate to Deviant Workplace Behaviour”, Corporate Governance: The International Journal of Business in Society, Vol.5, No.4, 2005, pp. 43-55.

 

Steven H. Appelbaum, J. Adam, N. Javeri, M. Lessard, J.-P. Lion, M.Simard, and S.Sorbo, “A Case Study Analysis of the Impact of Satisfaction and Organizational Citizenship on Productivity”, Management Research News, Vol.28, No.5, 2005, pp. 1-26.

 

Steven H. Appelbaum and Anthony J. Steed, “The Critical Success Factors in the Client-Consultant Relationship”, Journal of Management Development, Vol.24, No.1, 2005, pp.68-93.

 

Steven H. Appelbaum, Maria. Serena and Barbara.T.Shapiro, ”Generation X and the Boomers: An Analysis of Realities and Myths”, Management Research News, Vol.28, No.1, 2005, pp. 1-33.

 

Steven H. Appelbaum, Maria. Serena and Barbara.T.Shapiro, ”Generation X and the Boomers: Organizational Myths and Literary Realities”, Management Research News, Vol.27, No.11-12, 2004, pp.1-28.

 

Steven H. Appelbaum and Barbara T. Shapiro,” The Effects of Communications and Culture Upon an NPO Merger: A Cross Method Analysis”, The Business Review, Cambridge, Vol.3, No.2, December, 2004, pp.1-13.

 

Steven H. Appelbaum and B. M. Fewster, “Safety and Customer Service: Contemporary Practices in Diversity, Organizational Development and Training and Development in the Global Civil Aviation Industry”, Management Research News, Vol.27, No.10, 2004, pp.1-26.

 

Steven H. Appelbaum, “The Impact of Motivation and Communications on Productivity”, The Business Review, Cambridge, Vol.2. No.2, 2004, pp.15-20.

 

Steven. H. Appelbaum, B. T. Shapiro, H. Danakas, G. Gualtieri, L.Li, D.Loo, P. Renaud, and N. Zampieri,” Internal Communication Issues in an IT Engineering Department: A Case Study”, Corporate Communications: An International Journal, Vol.9, No.1, 2004, pp.6-24.

 

Steven H. Appelbaum and Anthony J. Steed, “The Client-Consulting Relationship: A Case Study of Critical Success Factors at MQ Telecommunications”, Journal of Business and Economics Research, Vol.2, No.2, 2004, pp.43-52.

 

Steven H. Appelbaum, N. Bartolomucci, E.Beaumier, J. Boulanger, R.Corrigan, I. Doré, C. Girard and C. Serroni.” Organizational Citizenship Behavior: A Case Study of Culture, Leadership and Trust”, Management Decision, Vol.42, No.1, 2004, pp.13-40.

 

Steven H. Appelbaum, “Critical Success Factors in the Client-Consultant Relationship”, The Journal of American Academy of Business, Vol.4, No.1/2, 2004, pp.184-191.

 

Steven H. Appelbaum and Brenda M. Fewster, “Global Aviation Human Resource Management: Contemporary Employee and Labour Relations Practices”, Management Research News., Vol. 26 No.10/11, 2003, pp.56-69.

 

Steven. H. Appelbaum, J. Wunderlich, E. Greenstone, D. Grenier, B.T.Shapiro, D. Leroux and F.Troeger,”Retention Strategies In Aerospace Turnover: A Case Study”, Career Development International,Vol.8, No.6, 2003, pp. 270-282.

 

Steven H. Appelbaum , J. Al Asmar; R. Chehayeb, N. Konidas, V. Maksymiw-Duszara, and I. Duminica “Organizational Citizenship: A Case Study Of Medlink Ltd.”, Team Performance Management, Vol.9, No.5/6, 2003, pp. 136-154.

 

Steven H. Appelbaum and Brenda M. Fewster, “Global Aviation Human Resource Management: Contemporary Compensation and Benefits Practices”, Management Research News. Vol. 26 No.7, 2003, pp. 59-71.

 

Eric Patton and S.H. Appelbaum, “The Case for Case Studies in Management Research”, Management Research News ,
Vol. 26 No. 5, 2003, pp.60-72.

 

Steven H. Appelbaum and J. Gandell, “'A   Cross -Method Analysis of the Impact of Culture and Communications upon a Health Care Merger: Prescriptions for human resources management”, Journal of Management Development, Vol.22, No.5, 2003, pp.370-409.

 

Steven. H. Appelbaum, R. Lopes, L. Audet, A. Steed, M. Jacob, T. Augustinas and D. Manolopoulos,  “Communications during Downsizing of a Telecommunications Company”, Corporate Communications: An International Journal, Vol.8, No.2, 2003, pp.73-96.

 

Steven H. Appelbaum, E. Patton, and B.T. Shapiro,The Early Retirement Incentive Program: A Downsizing Strategy”, Journal of European Industrial Training, Vol.27, No.1, 2003, pp.22-35.

 

Steven H. Appelbaum, Lynda Audet and Joanne Miller, “Gender and Leadership? Leadership and Gender? A Journey Through The Landscape of Theories”, Leadership and Organization Development Journal, Vol. 24, No.1, 2003, pp.43-51.

 

Steven H. Appelbaum and Brenda M. Fewster, “Global Aviation Human Resource Management: Contemporary Recruitment & Selection and Diversity & Equal Opportunity Practices”, Equal Opportunities International, Vol.21, No.7, 2002, pp.66-80.

 

Steven H. Appelbaum, H. Ayre and B.T. Shapiro, “Career Management in Information Technology: A Case Study”, Career Development International, Vol.7, No. 3, 2002, pp.142-158.

 

S. Leiba -O’Sullivan, Steven H. Appelbaum and C. Abikhzer, “Expatriate Management Practices in Canadian MNC’s: A Multiple Case Study “, Career Development International, Vol.7, No.2, 2002, pp. 79-95.

 

Steven H. Appelbaum and E. Patton, “Downsizing the University: Bonne Chance!” The International Journal of Educational Management, Vol.16, No.3, 2002, pp.126-136.

 

Steven H. Appelbaum and M. Donia,"The Realistic Downsizing Preview: A Multiple Case Study: Analysis of RDP Model: Results of Data Collected And Proposed New Model (Part II)", Career Development International, Vol.6, No.4, 2001, pp.193-211.

 

Steven H. Appelbaum and M. Donia, "The Realistic Downsizing Preview: A Multiple Case Study: Methodology and Results of Data Collection (Part I)", Career Development International, Vol.6, No.3, 2001, pp.128-148.

 

Steven H. Appelbaum and M. Donia, "The Realistic Downsizing Preview (RDP): A Management Intervention in the Prevention of Survivor Syndrome (Part II)," Career Development International, Vol.6. No.1, 2001, pp.5-19.

 

Steven H. Appelbaum, J. Gandell, B. Shapiro, P. Belisle, and
E. Hoeven, “Anatomy of A Merger: Behavior of Organizational Factors and Processes Throughout The Pre-During-Post Stages (Part II)”, Management Decision, Vol. 38, No. 10, 2000, pp. 674-684.

 

Steven H. Appelbaum J. Gandell, H. Yortis, S. Propper, and F. Jobin, “Anatomy of A Merger: Behavior of Organizational Factors and Processes Throughout The Pre-During-Post Stages (Part I)”, Management Decision, Vol. 38, No. 9, 2000, pp. 649-661.

 

Steven H. Appelbaum and M. Donia, “The Realistic Downsizing Preview (RDP):  A Management Intervention in the Prevention of Survivor Syndrome (Part I),” Career Development International, Vol.5, No.7, 2000, pp. 333-350.

 

Steven H. Appelbaum and R. Kamal, “An Analysis of the Utilization and Effectiveness of Non-Financial Incentives in Small Business, Journal of Management Development, Vol. 19, No. 9, 2000, pp. 733-763.

 

Steven H. Appelbaum and L.Wohl, “Transformation or Change: Some Prescriptions for Health Care Organizations, Managing Service Quality, Vol. 10, No.5, 2000, pp.279-298.

 

Steven H. Appelbaum and J. Gallagher, “The Competitive Advantage of Organizational Learning”, The Journal of Workplace Learning, Vol. 12, No. 2, 2000, pp. 40-56.

 

Steven H. Appelbaum, D. Hebert and S. Leroux, “Empowerment: Power, Culture and Leadership – A Strategy or Fad for the Millennium?” Journal Of Workplace Learning, Vol. 11, No. 7, 1999, pp. 233-254.

 

Steven H. Appelbaum, A. Everard, and L.T.S. Hung, “Strategic Downsizing: Critical Success Factors,” Management Decision, Vol. 37, No.7, 1999, pp.535-552.

 

Steven H. Appelbaum, M. Bethune, and R. Tannenbaum, “Downsizing and The Emergence of Self-Managed Teams,” Participation and Empowerment: An International Journal, Vol. 7, No. 5, 1999, pp.109-130.

 

Steven H. Appelbaum, S. Lavigne-Schmidt, M. Peytchev, and B. Shapiro, “Downsizing: Measuring The Costs of Failure,” Journal of Management Development, Vol. 18, No. 5, 1999, pp.436-463.

 

Steven H. Appelbaum, D. Henson, and K. Knee, “Downsizing Failures: An Examination   of Convergence/Reorientation and Antecedents-Processes-Outcomes,” Management Decision, Vol. 37, No. 6, 1999, pp. 473- 490.

 

Steven H. Appelbaum, T. Close and S. Klasa, “Downsizing: an Examination of Some Successes and More Failures,” Management Decision, Vol. 37, No. 5, 1999, pp.424-436.

 

Steven H. Appelbaum, C. Abdallah, and B. Shapiro, “The Self-Directed Team: A Conflict Resolution Analysis”, Team Performance Management Journal, Vol. 5, No. 2, 1999, pp. 60-77.

 

Karen Honegger and S.H.  Appelbaum, “The Impact of Perceived Control and Desire to Be Empowered:  An Analysis of Perception and Reality,” Managing Service Quality, Vol. 8, No. 6, 1998, pp. 426-438.

 

Steven H. Appelbaum, D. Elbaz, and B. Shapiro, “The Management of Multicultural Group Conflict,” Team Performance Management Journal, Vol. 4,No. 5, 1998, pp. 211-234.

 

Steven H. Appelbaum, M. LeBlanc, and B. Shapiro, “The Aftermath of Downsizing:  Disengagement - Disidentification - Disenfranchisement and Disenchantment (A Case Study),” Journal of Management Development, Vol. 17, No. 6, 1998, pp. 402-431.

 

Steven H. Appelbaum, N. St. Pierre and W. Glavas, “Strategic Organizational Change:  The Role of Leadership, Learning, Motivation and Productivity,” Management Decision, Vol. 36, No. 5, 1998, pp. 289-301.

 

Steven H. Appelbaum and Karen Honegger, “Empowerment:  A Contrasting Overview of Organizations in General and Nursing In Particular:  An Examination of Organizational Factors, Managerial Behaviours, Job Design and Structural Power,” Empowerment In Organizations, Vol. 6, No. 2, 1998, pp. 29-50.

 

Steven H. Appelbaum, M. Bregman and P. Moroz, Fear as A Strategy:  Effects and Impact Within the Organization,” The Journal of European Industrial Training, Vol. 22, No. 3, 1998, pp. 113-127.

 

Steven H. Appelbaum and Brent Hughes, “Ingratiation as a Political Tactic:  Effects within the Organization,” Management Decision, Vol. 36, No. 2, 1998, pp. 85-95.

 

Steven H. Appelbaum, V. Harel, and B. Shapiro, “The Developmental Assessment Centre:  The Next Generation,” Career Development International, Vol. 3, No. 1, 1998, pp. 5-12.

 

Steven H. Appelbaum and W. Reichert, “How To Measure An Organization’s Learning Ability:  The Facilitating Factors (Part II), Journal of Workplace Learning, Vol. 10, No. 1, 1998, pp. 15-28.

 

Steven H. Appelbaum and W. Reichert, “How To Measure An Organization’s Learning Ability:  A Learning Orientation (Part I), Journal of Workplace Learning, Vol. 9, No. 7, 1997, pp. 225-239.

 

Steven H. Appelbaum, C. Delage, N. Labib, and G. Gault, "The Survivor Syndrome:  Aftermath of Downsizing," Career Development International, Vol. 2, No. 6, 1997, pp. 278-286.

 

Steven H. Appelbaum and L. Goransson, “Transformational and Adaptive Learning Within the Learning Organization:  A Framework for Research and Application,” The Learning Organization Journal, Vol. 4, No. 3, 1997, pp. 115-128.

 

Steven H. Appelbaum, “Socio-Technical Systems Theory: An Intervention Strategy for Organizational Development,” Management Decision, Vol. 35, No, 6, 1997, pp. 452-463.

 

A. Gignac and S.H.  Appelbaum,  "The Impact of Stress on Customer Service Representatives:  A Comparative Study," The Journal of Workplace Learning/Employee Counselling Today, Vol. 9, No. 1, 1997, pp. 20-33.

 

Steven H. Appelbaum and M. Grigore, “Organizational Change and Job Redesign in Integrated Manufacturing:  A Macro-Organizational to Micro-Organizational Perspective”, Journal of European Industrial Training, Vol. 21, No. 2, 1997, pp. 51-62.

 

Steven H. Appelbaum and V. Santiago, "Career Development in the Plateaued Organization," Career Development International, Vol. 2, No. 1, 1997, pp. 11-20.

 

Steven H. Appelbaum and L. MacKenzie, "Compensation in the Year 2000:  Pay for Performance?" Health Manpower Management, Vol. 22, No. 3, 1996, pp. 31-39.

 

Steven H. Appelbaum and A. Hare, "Self-Efficacy as a Mediator of Goal Setting and Performance:  Some Human Resource Applications," Journal of Managerial Psychology, Vol. 11, No. 3, 1996, pp. 33-47.

 

Nadia Labib and Steven H. Appelbaum, "The Impact of Downsizing Practices on Corporate Success," The Journal of Management Development, Vol. 13, No. 7, 1994, p. 59-84.

 

Steven H. Appelbaum and Dvorah Finestone, "Revisiting Career Plateauing: Same Old Problems - Avant Garde Solutions," Journal of Managerial Psychology, Vol. 9, No. 5, 1994, pp. 12-21.

 

Steven H. Appelbaum, Stephen Ritchie and Barbara T. Shapiro, "Mentoring Revisited:  An Organizational Behaviour Construct,” International Journal of Career Management, Vol. 6, No. 3, 1994, pp. 3-10.

 

Nadia Labib and Steven H. Appelbaum, "Strategic Downsizing:  A Human Resources Perspective," Human Resource Planning, Vol. 16, No. 4, November 1993, pp. 69-93.

 

Steven H. Appelbaum and Barbara T. Shapiro, "Why Can't Men Lead Like Women?"  Leadership and Organization Development Journal, Vol. 14, No. 7, 1993, pp. 28-34.

 

Steven H. Appelbaum and Jamie Hood, "Accounting for the Firm's Human Resources", Managerial Auditing Journal, Vol. 8, No. 2, 1993, pp. 17-24.

 

Steven H. Appelbaum, "Organization Deflection or Who Owns the Problem: Debunking the Nurse-Physician Conflict Via Team Building", Leadership and Organization Development Journal, Vol. 13, No. 1, 1992, pp. 21-26.

 

Steven H. Appelbaum, "Compensation Strategy: Determinants and Contingencies in High Technology Organizations", International Journal of Manpower, Vol. 12, No. 8, 1991,
pp. 22-30.

 

Steven H. Appelbaum, "Resolving Conflict Via Team Building: The Physician-Nurse Case", Organization Development Journal, Vol. 9, No. 4, 1991, pp. 81-87.

 

Steven H. Appelbaum and Barbara T. Shapiro, "Pay for Performance: Implementation of Individual and Group Plans", Journal of Management Development, Vol. 10, No. 7, 1991, pp. 30-40.

 

Steven H. Appelbaum, "The Strategic Management Model: A Prescription (Rx) for the CEO", International Journal of Public Sector Management, Vol. 4,No. 1, 1991, pp. 41-57.

 

Steven H. Appelbaum, "How to Slim Successfully and Ethically: Two Cases of Downsizing", Leadership and Organization Development Journal, Vol. 12, No. 2, April 1991, pp. 11-16.

 

Steven H. Appelbaum and Brenda Primmer, "An HRx for Computer Anxiety", Personnel, Vol. 67, No. 9, September 1990, pp. 8-11.

 

Steven H. Appelbaum, "Computerphobia: Training Managers to Reduce the Fears and Love the Machines", Industrial and Commercial Training, Vol. 22, No. 6, 1990, pp. 9-16.

 

Steven H. Appelbaum, Frank Kay and Barbara T. Shapiro, "The Assessment Centre Is Not Dead! How To Keep It Alive and Well", The Journal of Management Development, Vol. 8, No. 5, 1989, pp. 51-65.

 

Steven H. Appelbaum and Barbara T. Shapiro, "The ABC's of EAP's", Personnel, Vol. 66, No. 7, July 1989, pp. 39-46.

 

Steven H. Appelbaum, Roger Simpson and Barbara T. Shapiro, "The Tough Test of Downsizing", Organizational Dynamics, Vol. 16, No. 2, Autumn 1987, pp. 68-79.

 

Steven H. Appelbaum, Roger Simpson and Barbara T. Shapiro, "Downsizing: The Ultimate Human Resource Strategy", Richard Ivey Business Journal, Vol. 52, No. 3, October 1987, pp. 52-60.

 

Steven H. Appelbaum, and Donald O. Hinds, "The Role of the Management Consultant in Small Businness", Richard Ivey Business Journal, Vol. 49, No. 3, October 1984, pp. 43-51.

 

Steven H. Appelbaum, "Occupational Stress and Coronary Disease: Implications for North American Managers", Hong Kong Journal of Business Management, Vol. 11, 1984, pp. 31-53.

 

Steven H. Appelbaum, "The Organizational Climate Audit or How Healthy Is Your Hospital?" American College of Hospital Administrators Journal, Vol. 29, No. 1, January/February 1984, pp. 51-70.

 

Steven H. Appelbaum, "The Health Care Management Triad: MBO-Performance Appraisal-Compensation", The Health Care Supervisor, Vol. 1, No. 2, January 1983, pp. 73-86.

 

Steven H. Appelbaum, "A Profile of Leadership and Motivation Within a Closed Hospital Climate", Reprinted in Readings in Health Care Administration, Pan American Health Organization of the World Health Organization, Washington, D.C., Winter 1983.

 

Steven H. Appelbaum, "Identifying and Counselling the Alcoholic Employee Via the Performance Evaluation Process", The Personnel Administrator, Vol. 27, No. 8, August 1982, pp. 35-44.

 

Steven H. Appelbaum and Theodore T. Herbert, "Human Resource Planning: Approach for Managing a Better Future", Document P of Association of Human Resource Professionals of the Province of Québec, Part (1), Vol. 5, No. 8, April 1982, pp. 6-7; Part (2), Vol. 5, No. 9, May 1982, pp. 12-13; Part (3), Vol. 5, No. 10, June 1982, pp. 16-17.

 

Steven H. Appelbaum, "A Profile of Leadership and Motivation Within a Closed Hospital Climate", Reprinted in Handbook for Human Resource Management, Edited by Norman Metzger, Aspen Systems Corp., Rockville, Maryland, 1981.

 

Steven H. Appelbaum, "A Human Resource Counselling Model: The Drug Abused Employee", University of Colorado Business Review, Vol. LIV, No. 1, January 1981, pp. 2-5.

 

Steven H. Appelbaum, "Counselling the Troubled Employee", Bureau of Economic and Business Research, University of Florida, Vol. 39, No. 8, October 1980, pp. 1-4.

 

Steven H. Appelbaum, “Coping with Mental Wear and Tear", Occupational Health and Safety, Vol. 49, No. 8, August 1980, pp. 32-36.

 

Steven H. Appelbaum,"The Fallacy of Job Enrichment", Management World, Vol. 9, No. 8, August 1980, pp. 32-36.

 

Steven H. Appelbaum, "The Personnel Professional and Organization Development: Conflict and Synthesis", The Personnel Administrator, Vol. 25, No. 7, July 1980, pp. 44-49.

 

Steven H. Appelbaum, "Surprise: Theory Y Managers Get Higher Pay", Personnel, Vol. 57, No. 2, March-April 1980, pp. 76-77.

 

Steven H. Appelbaum, "Managerial-Organizational Stress: Identification of Factors and Symptoms", Health Care Management Review, Vol. 5, No. 1, Winter 1980, pp. 7-16.

 

Steven H. Appelbaum, "A Profile of Leadership and Motivation Within a Closed Hospital Climate", Reprinted in Marjorie Beyers, author, Leadership in Nursing, Nursing Resources Inc. Publishing, Wakefield, Massachusetts, 1979.

 

Steven H. Appelbaum, "A Model of Organizational Diagnosis and Development", Reprinted in George J. Gore and Robert G. Wright, editors, The Academic-Consultant Connection, Kendall-Hunt Publishing Co., Iowa, 1979.

 

Steven H. Appelbaum, "Human Resource Development: 
A Foundation for Participative Leadership", The Personnel Administrator, Vol. 25, No. 3, March 1979, pp. 50-55.

 

Steven H. Appelbaum, “A Profile of Leadership and Motivation Within a Closed Hospital Climate", Health Care Management Review, Vol. 3, No. 1, Winter 1978, pp. 77-85.

 

Steven H. Appelbaum, "Work:  More Than Muscle and Money", Management World, Administrative Management Society, Vol. 7,
No. 11, November 1978, pp. 29-30.

 

Steven H. Appelbaum, "Attitudes and Values: Concerns of Middle Managers", Training and Development Journal, Vol. 32, No. 10, October 1978, pp. 52-58.

 

Steven H. Appelbaum, "Management by Cooperation: The Views of Seven Chief Executive Officers", University of Michigan Business Review, Vol. 29, No. 6, November 1977, pp. 19-27.

 

Steven H. Appelbaum, "The Motivation of Government Administrators Within a Closed Climate", Akron Business and Economic Review, Vol. 8, No. 3, Fall 1977, pp. 26-32.

 

Steven H. Appelbaum, "Conceptualizing Organizational Diagnosis and Development Through Model Building", Group Process, Association for Group Psychoanalysis and Process, Vol. 7, No. 2, pp. 151-171, Fall 1977

 

Steven H. Appelbaum, "The Middle Manager: An Examination of Aspirations and Pessimism", Business and Society, Vol. 18, No. 1,
Fall 1977.

 

Steven H. Appelbaum, “The Organizational Climate Study: An Intervention Strategy to Change a Department", University of Michigan Business Review, Vol. 28, No. 5, September 1976, pp. 12-16.

 

Steven H. Appelbaum and John B. Millard, "Engineering a Compensation Program to Fit the Individual; Not the Job", Personnel Journal, Vol. 55, No. 3, March 1976, pp. 121-125.

 

Steven H. Appelbaum, "Management Development and Organizational Development: An Integrative Approach",Business and Society, Vol. 16, No. 1, Fall 1975, pp. 5-12.

 

Steven H. Appelbaum, "An Experiential Case Study of Organizational Suboptimization and Problem-Solving", Akron Business and Economic Review, Vol. 6, No. 3, Fall 1975, pp. 13-16.

 

Steven H. Appelbaum, "Management Development and OD - Getting It Together”, Personnel Management, Vol. 7, No. 8, August 1975, pp. 33-35.

 

Steven H. Appelbaum, "Internal Competition is Destructive", Management World, Administrative Management Society, Vol. 4, No. 6, June 1975, pp. 14-16.

 

Steven H. Appelbaum, "In-Company Competition: Time for a Reappraisal", Managers' Forum, American Management Association, Vol. 2, No. 5, May 1975, pp. 5-6.

 

Steven H. Appelbaum, "Model of Managerial Motivation", Training and Development Journal, Vol. 29, No. 3, March 1975, pp. 46-49.

 

Steven H. Appelbaum, "Contemporary Personnel Administrators: Agents of Change?” Personnel Journal, Vol. 53, No. 11, November 1974, pp. 835-837.

 

Steven H. Appelbaum, "Changing Attitudes: A Path to the Management of Conflict", The Personnel Administrator, Vol. 19, No. 4, June 1974, pp. 23-25.

 

Steven H. Appelbaum, "Just What Should An Organizational Development Specialist Do?” Personnel Journal, Vol. 52, No. 3, March 1973, pp. 222-223.

 


Selected Articles

(2013)

Participation in Decision Making: A Case Study of Job Satisfaction and Commitment (Part 3)

Participation in Decision Making: A Case Study of Job Satisfaction and Commitment (Part 2)

Participation in Decision Making: A Case Study of Job Satisfaction and Commitment (Part 1)

Upward Mobility for Women Managers: Styles and Perceptions (Part 2)

Upward Mobility for Women Managers: Styles and Perceptions (Part 1)

(2011- 2012)

Organizational crisis: lessons from Lehman Brothers and Paulson & Company

Cognitive and Affective Processes Underlying Career Change

Workplace Bullying: Consequences, Causes and Controls (Part 2)

Workplace Bullying: Consequences, Causes and Controls (Part 1)

Transferring Corporate Knowledge Via Succession Planning: Analysis and Solutions – Part 2

Transferring Corporate Knowledge Via Succession Planning: Analysis and Solutions – Part 1

Back To The Future: Revisiting Kotter’s 1996 Change Model

Is The Glass Ceiling Cracked in Information Technology?  
A Qualitative Analysis” (Part 2)

Is The Glass Ceiling Cracked in Information Technology?  
A Qualitative Analysis” (Part I)

Globalization of Performance Appraisals: Theory and Applications

(2009-2010)

Cultural Strategies in M&As: Investigating Ten Case Studies

Organizational Transformation to a Patient Centric Culture:
A Case Study

CEOCompensation as a Process and Product of Negotiation

RX for Excessive Turnover: Lessons In
Communicating a Vision (Part 1)

(Good) Corporate Governance and the
Strategic Integration of Meso Ethics

Rx for Excessive Turnover: Lesson In Communicationg a Vision (Part 2)

Performance Evaluation In A Matrix Organization: A Case Study (Part 3)

(2007-2008)

The Multi-Tasking Paradox: Perceptions, Problems and Strategies

Performance Evaluation in a Matrix Organization: A Case Study (Part One)

Performance Evaluation in a Matrix Organization: A Case Study (Part Two)

Effectiveness and Dynamics of Cross-Functional Teams: A Case Study of Northerntranspo Ltd.

Fatal Attractions: The (Mis) Management Of Workplace Romance

The Impact of Organizational Change, Structure and Leadership on Employee Turnover: A Case Study

Mergers 101 (part one): Training Managers for Communications and Leadership Challenges

Mergers 101 (part two): Training Managers for Culture, Stress, and Change Challenges

The Role of Leadership During Large Scale Organizational Transitions: Lessons from Six Empirical Studies

The Crucial First Three Months: An Analysis of Leadership Transition Traps and Successes

Toxins in the Workplace: Affect on Organizations and Employees

Positive and Negative Deviant Workplacebehaviors: Causes, Impacts, and Solutions

(2005-2006)

Diagnosis and Remedies for Deviant Workplace Behaviors

The Critical Success Factors in the Client-Consulting Relationship

The Creation of An Unethical Work Environment: Organisational Outcome-Based Control Systems

A Case Study Analysis of the Impact of Satisfaction and Organizational Citizenship on Productivity

Employee Theft: From Behavioural Causation and Prevention to Managerial Detection Remedies

The Relationship of Ethical Climate to Deviant Workplace Behaviour

Management of Sports Facilities:Stress and Terrorism Since 9/11

Generation “X” and the Boom ers: An Analysis of Realities and Myths

Whistleblowing: International Implications and Critical Case Incidents

(2003-2004)

The Case for Case Studies in Management Research

Communication During Downsizing of a Telecommunications Company

Global Aviation Human Resource Management: Contemporary Compensation and Benefits Practices

Critical Success Factors in the Client-Consulting Relationship

Degrees of Satisfaction, Leadership Styles and Worker Motivation at Gamma Company

The Early Retirement Incentive Program: A Downsizing Strategy

The Impact of Motivation and Communication on Productivity

Human Resource Management Strategy in the Global Air line Industry - A Focus on Organisational Development

Human Resource Management In The Global Civil Aviation Industry: A Survey And Analysis Of Recruitment And Selection, Organization Development, And Education, Training And Development Practices

Global Aviation Human Resource Management: Contemporary Employee and Labour Relations Practices

Human Resource Management Strategy in the Global Air line Industry –A Focus on Organisational Development

Global Aviation Human Resource Management: Contemporary Compensation and Benefits Practices

Generation X and the Boomers: Organizational Myths and Literary Realities

Gender and Leadership? Leadership and Gender? A Journey Through the Landscape of Theories

The Effects of Communications and Culture Upon an NPO Merger: A Cross Method Analysis

Retention Strategies In Aerospace Turnover: A Case
Study

Organizational Citizenship Behavior: A Case Study of Culture, Leadership and Trust

Safety and Customer Service: Contemporary Practices in Diversity, Organizational Development and Training and Development in the Global Civil Aviation Industry

Internal Communication In An IT Engineering Department: A Case Study

(2001-2002)

The Realistic Downsizing Preview: A Multiple Case Study, Part I: the Methodology and Results of Data Collection

The Realistic Downsizing Preview: A Multiple Case
Study, Part II: Analysis of RDP Model: Results of Data
Collected and Proposed New Model

The Realistic Downsizing Preview: A Management
Intervention In The Prevention of Survivor Syndrome
(Part II)

Career Management In Information Technology:
A Case Study

Global Aviation Human Resource Management: Contemporary Recruitment and Selection and Diversity and Equal Opportunity Practices

Downsizing the university: bonne chance!

Expatriate Management "Best Practices’’ In Canadian
MNCs: A Multiple Case Study

A Cross Method Analysis of the Impact of Culture and Communications Upon a Health Care Merger Prescriptions for Human Resources Management

(1999-2000)

Anatomy Of A Merger: Behavior of organizational factors and processes throughout the pre- duringpost- stages (part 1)

Anatomy Of A Merger: Behavior of organizational factors and processes throughout the pre- duringpost- stages (part 2)

The Competitive Advantage of Organizational Learning

Downsizing: Measuring the costs of failure

Downsizing and the Emergence of Self-managed Teams

Downsizing Failures: An examination of convergence/reorientation and antecedents - processes - outcomes

The Realistic Downsizing Preview: A management intervention in the prevention of survivor syndrome (part I)

Strategic Downsizing: Critical success factors

Downsizing: An examination of some successes and
more failures

Empowerment: Power, Culture and Leadership - A strategy or fad for the millennium?

An Analysis of the Utilization and Effectiveness of Non-finacial Incentives in Small Business

The Self-Directed Team. A conflict resolution analysis

Transformation or Change: Some prescriptions for health care organizations

(1997-1998)

Career Development in the Plateaued Organization

The Developmental Assessment Centre: The Next Generation

The Aftermath of Downsizing

Empowerment: a contrasting overview of organizations in general and nursing in particular – an examination of organizational factors, managerial behaviors, job design, and structural power

The Impact of Perceived Control and Desire to Be Empowered: an analysis of perception and reality

Fear as a strategy: Effects and Impact Within the Organization

How to Measure An Organization’s Learning Ability: a learning orientation: part I

How to Measure An Organization’s Learning Ability: a learning orientation: part 2

Ingratiation as a Political Tactic: Effects Within the Organization

The Management of Multicultural Group Conflict

Organizational Change and Job Redesign in Integrated
Manufacturing: A macro-organizational to microorganizational
perspective

Socio-technical Systems Theory: An Intervention Strategy for Organizational Development

Transformational and Adaptive Learning Within the learning Organization: A framework for research and application

Strategic Organizational Change: The role of leadership, learning, motivation and productivity

The Impact of Stress on Customer Service Representatives: A comparative study

(1994-1996)

Compensation in the Year 2000: Pay for Performance?

The Survivor Syndrome: Aftermath of Downsizing

The Impact of Downsizing Practices on Corporate Success

Mentoring Revisited: An Organizational Behaviour Construct

Revisiting Career Plateauing

Self-Efficacy as a Mediator of Goal Setting and Performance

(1972-1993)

An HRx for Computer Anxiety

Computerphobia: Training Managers to Reduce the Fears and Love the Machines

The ABCs of EAPs

The Assessment Centre is Not Dead! How to Keep it Alive and Well

The Tough Test of Downsizing

How to Slim Successfully and Ethically

Compensation Strategy: Determinants and Contingencies in High-Tecnology Organisations

Strategic Downsizing: A Human Resources Perspective

A Model of Managerial Motivation

Accounting for the Firms Human Resources

Attitudes and Values of Middle Managers

Contemporary Personnel Administrators: Agents of Change

Downsizing Strategy

Downsizing the Ultimate HRM Strategy

Engineering A Compensation Program to Fit the Individual;
Not the Job

Management Development and Organizational Development:
An Integrative Approach

Pay for Performance:
Implementation of Individual and Group Plans

The Role of the Management Consultant In Small Business

Why Can't Men Lead Like Women

A Profile of Leadership and Motivation within a Closed
Hospital Climate

Coping With Metal Wear and Tear

Counseling the Troubled Employee

The Fallacy of Job Enrichment

The Fallacy of Job Enrichment 2

Human Resource Development: A Foundation for
Participative Leadership

Managerial/Organizational Stress: Identification of Factors
and Symptoms

Management by Cooperation: The Views of Seven Chief
Executive Officers

Surprise: Theory Y Managers Get Higher Pay

The Personnel Professional and Organizational Development: Conflict and Synthesis

The Middle Manager: An Examination of Aspirations and Pessimism

The Motivation of Government Administrators Within A
Closed Climate

The Organizational Climate Study: An Intervention Strategy to Change a Department

Work: More Than Muscle and Money

Work: More Than Muscle and Money 2

A Human Resourc Counseling Model:
The Drug-Abused Employee

A Human Resourc Counseling Model:
The Alcoholic Employee

The Health Care Management Triad: MBO, Performance Appraisal and Compensation

The Organizational Climate Audit. or How Healthy is Your Hospital?

Occupational Stress and Coronary Disease: Implications for North American Managers

Cooperation: An Alternative Management Strategy

An Experiential Case Study of Organizational Suboptimization and Problem Solving

Just What Should An OD Specialist DO

Just What Should An OD Specialist DO 2

Internal Competition Is Destructive

Eliminating Bias Against Jews In the "Executive Suite"

Changing Attitudes: A Path to the Management of Conflict